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Unique, Unusual and Different ideas for your Home and Garden
Fashion and Thermal for women, men and children
Inform | Enrich | Inspire | Entertain
Pet Store with the Best Prices for Pet Food and Supplies
Bedding, Sheets, Quilts and Towels in beautiful designs
Your complete wardrobe solution
Discover the pleasures of needlework and Craft
Our favourite DVDs especially for you
Basics with comfort, quality and style

Our Price Challenge
If you purchase any product from The Fox Collection and then find the identical item advertised at a lower price, we will at our option refund you the difference or take the goods back and refund you in full. Offer valid for 14 days of purchase.


Security
This site is authenticated and secured by Comodo. We guarantee that you never have to worry about credit card safety while shopping with The Fox Collection online and that every transaction you make on our web site will be safe. This means you pay nothing if unauthorised charges are made to your card as a result of shopping at with The Fox Collection on the Internet.


Safe Technology
Our secure server software (SSL) is the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
When an order is received, SSL is again used to unscramble the message, check that it came from the correct sender, and verify that it has not been tampered with.


Alternative Purchasing Options
Still don't want to use your credit card on the Internet? No problem.
Simply call 0800 283 222 to place your order between the following hours:

Monday - Friday: 8AM - 10PM (NZST)
Saturday - Sunday: 8AM - 8PM (NZST)
Mail your Order (no stamp required) to:
Freepost Fox Collection,
P.O. Box 18101,
Glenn Innes, Auckland 1743
Fax your order to (09) 578 0066, 24 hours a day.

You can download an order form here.

Returns
Products returned must be in original condition and packaging. You will receive a credit or refund for the full purchase price (excluding delivery and insurance).
A free gift of a similar value may be substituted if stock of the current free gift is exhausted.
Personalised items cannot be returned unless faulty. All products are supplied for domestic use only and not for any commercial use.


Our Guarantee
If for any reason you are not completely satisfied with your purchase, please return the item in original condition. We will gladly replace the merchandise, or if you prefer, issue a refund or credit.
 

Interest Free Payments
The Fox Collection offers easy, interest-free payments. Credit card holders can take advantage of easy terms of up to 10 months for selected items.


Warranty
Supplier's Warranty: All products are warranted to be free of defects in workmanship and materials for a full one year from date of purchase except personalized items which have a 30 day Supplier's Warranty. These warranties are in addition to those implied by law.

Delivery
When shopping across our other brands within your same order, you will be charged the lowest delivery fee. Charges are per order and are not based on weight. On average we will dispatch in stock orders within 2 business days of the order being placed. We dispatch weekdays and delivery times will vary depending on your distance from our dispatch point. Due to stock availability of some products, please allow 28 days for their delivery. In certain circumstances, we may need to reject your order. This may happen where the requested product is not available or if there is an error in the price or the product description posted on the site.